Customer call recording and storage is now standard practice across a variety of industries, as well as a Financial Conduct Authority (FCA) requirement in many cases.
If your business stores, processes, or transmits data from payment cards, then you are subject to the requirements of the PCI DSS.
Compliance is a complex issue in many industries and organizations know all too well that there are major fines and potential punishments for not meeting the laws and regulations.
The Payment Card Industry Security Standards Council (PCI SSC) published an important update to one of its eight security standards, simplifying the development and use of Point-to-Point Encryption (P2PE) solutions that make payment card data unreadable and less valuable to criminals if stolen in a breach.
Many federal agencies and government contractors are migrating to cloud-based computing, a trend that will pick up speed as the cloud becomes more efficient, more affordable, and more secure.
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