An extremely thorough phishing campaign is currently targeting American Express customers by trying to make them believe that access to their account will be restricted within 48 hours if they don't update their account information.
The cross-platform Frutas RAT is being used in a new email phishing campaign targeting high-profile finance, mining, and telecom companies as well as governments in Europe and Asia.
Hijacked social networking accounts can be monetized in a number of ways, so cyber crooks are always thinking up new ways of doing so, preferably without the user noticing.
Secure Mentem released the Human Incident Response Service to specifically address the issue of exploiting human vulnerabilities.
Help desks are most commonly asked to assist users in addressing common IT problems including password resets and application and connectivity issues.