Beyond the obvious loss of employee productivity, IT executives shared the costly and widespread ramifications of downtime on their businesses. Of those who responded:
- 76 percent said downtime frustrates their end users
- 43 percent lost crucial data or important communications
- 52 percent said their workforce has been unable to send or receive critical, timely files
Despite what end users might think, IT isn’t always at fault when core systems go down. More often, servers become overloaded, shutdown, and require manual intervention before the system is restored. To avoid the issue, many enterprise IT professionals use active-active or active-passive clustering, but active-passive environments can still leave companies at risk.
In fact, survey respondents who have active-passive clustering environments reported losing 34 percent more data and critical emails than those respondents who have active-active clustering environments.
“Downtime, while understood to be tremendously costly and frustrating, has become commonplace and even expected in the enterprise,” said James Bindseil, president and CEO of Globalscape. “Oftentimes, downtime can be avoided, and companies should expect more from their vendors.”
Download the report (registration required) for the full survey findings and an actionable checklist to help companies achieve high availability.