Are workers drowning in a sea of ineffective technology?
Posted on 03 October 2013.
With the rise of mobile, the cloud and multiple device use, today’s workers are more connected than ever before, giving them access to high-volume streams of information on a 24-7 basis. But is this helping or hurting their productivity? New research from Cornerstone OnDemand and Kelton, reveals that U.S. employees are feeling overloaded, whether by work (50 percent), information (34 percent) or technology (25 percent).


From unplugging and digital detoxes to meditation and hiding in metaphorical caves, people are trying everything in order to combat the stress of living in a hyper-connected world. Despite the attempts to unplug, people are still turning to tech to tame their always-on lives. They are even willing to try out wearable devices to manage everything from monitoring sleep to exercise to spurring self-improvement.

Face Time for the Facebook Generation. Despite the stereotype that younger generations prefer to hide behind their devices when collaborating with others at work, a surprising 60 percent of Millennials prefer to collaborate in person rather than online (34 percent), or via phone or video conference (6 percent). Overall, seven in ten U.S. employees (72 percent) said they favor in-person collaboration.

The Rise of Wearable Devices. Wearables have the potential of not only impacting workplace productivity but also how employees think about work-life balance. In fact, 58 percent of survey respondents said they would be willing to use wearable technology if it enabled them to do their job better.

Multi-Screen Multitasking. While workers across all generations are using multiple devices for work, more Millennials are opting for the “bring your own device” (BYOD) approach (56 percent) versus their older colleagues (39 percent). Over half of Millennials (52 percent) use their smartphones for work compared to just 23 percent among older generations. And one in five Millennials (20 percent) uses a tablet for work, versus 10 percent of older employees.

The Emergence of Buy Your Own Application. Employees are not just bringing their own devices, they are now relegated to buying their own applications to get their jobs done. Of those currently using software for work, nearly four in ten employees (37 percent) said they are likely to spend their own money to download applications for work purposes in the next 12 months. Even 20 percent of employees not currently using applications for work said they were likely to do this.

What are the implications of this research for employers? The survey indicates that organizations may be failing to provide their people with the right tools and resources for facilitating the new world of work and helping employees to perform at their very best. And while some people are taking matters into their own hands by using their own devices or applications for work, this approach does not always help the situation.





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