Don't overlook internal e-mail monitoring

Tuesday, 13 December 2005, 3:08 PM EST

A major bank was surprised when, without warning, several key employees left and started a competing brokerage services firm. E-mail archives provided evidence that these employees were plotting their departure, making plans and obtaining client information while still employed by the bank. Consequently, the bank initiated litigation claiming the former employees violated the terms of their employment.

At InformationWeek.

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