US call centres slammed for poor security

Tuesday, 6 December 2005, 5:52 PM EST

US contact centres have failed to keep up with the rest of the world in security and disaster recovery, newly published data has claimed.

According to the 2006 Merchants Global Contact Centre Report from Dimension Data, US centres were ranked as the slowest in answering inbound calls.

By Robert Jaques at vnunet.

[ Read more ]




Spotlight

Cloned, booby-trapped Dark Web sites steal bitcoins, login credentials

Apart from being a way for dissidents and journalists to do their business without being spotted and identified by "the powers that be", the Dark Web is also a place where criminals sell and buy illegal wares and services and, apparently, where they also get robbed by scammers.


Weekly newsletter

Reading our newsletter every Monday will keep you up-to-date with security news.
  



Daily digest

Receive a daily digest of the latest security news.
  
DON'T
MISS

Fri, Jul 3rd
    COPYRIGHT 1998-2015 BY HELP NET SECURITY.   // READ OUR PRIVACY POLICY // ABOUT US // ADVERTISE //