US call centres slammed for poor security
US contact centres have failed to keep up with the rest of the world in security and disaster recovery, newly published data has claimed.
According to the 2006 Merchants Global Contact Centre Report from Dimension Data, US centres were ranked as the slowest in answering inbound calls.
By Robert Jaques at vnunet.
[ Read more ]
By subscribing to our early morning news update, you will receive a daily digest of the latest security news published on Help Net Security.
With over 500 issues so far, reading our newsletter every Monday morning will keep you up-to-date with security risks out there.