Latest news
US call centres slammed for poor security
US contact centres have failed to keep up with the rest of the world in security and disaster recovery, newly published data has claimed.
According to the 2006 Merchants Global Contact Centre Report from Dimension Data, US centres were ranked as the slowest in answering inbound calls.
By Robert Jaques at vnunet.
[ Read more ]
Spotlight
IT security jobs: What's in demand and how to meet it
Posted on 15 May 2013. | Let's say you want a career in information security, where do you start? What credentials do you need? What are employers looking for? Read on to find some answers.
Is Microsoft is reading your Skype communications?
Posted on 15 May 2013. | The question of whether Skype allows U.S. intelligence and law enforcement agencies to access the communications exchanged by its users has still not been adequately answered by Microsoft.
Internet Explorer best at blocking malware
Posted on 14 May 2013. | While Chrome’s malware download protection improved significantly, Internet Explorer 10 continues to outperform the other browsers with a block rate of 99.96%.
Researcher refuses to help Saudi telco to spy on people
Posted on 14 May 2013. | You would think that a Saudi Arabian telecom firm interested in monitoring its users' mobile communications would not be asking a well-known pro-privacy researcher for help, but you would be wrong.
Malicious browser extensions are hijacking Facebook accounts
Posted on 13 May 2013. | Facebook users - especially those in Brazil - are being targeted with malicious browser extensions trying to hijack Facebook profiles, warns Microsoft.
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