Tech vs. terrorism
The Federal Bureau of Investigation's Virtual Case File system was supposed to be the future of the FBI's crime-fighting and anti-terrorism operations, a Web-based case-management application that bureau investigators would use to search and analyze all information relating to criminal and national-security cases. Instead, it turned into an expensive lesson in outdated IT practices, in the depth and breadth of the dysfunction that plagued the bureau's IT management, and in the challenges that lay ahead.
By Larry Greenemeier at InformationWeek.
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