Consumers reportedly dissatisfied with online security

Tuesday, 7 December 2004, 8:11 AM EST

The results of a survey conducted by Gartner and shared with IDG News Service show that online consumers are growing frustrated with the lack of security provided by banks and online retailers, and feel that passwords are no longer sufficient to secure their online transactions.

The findings are the latest conclusions drawn from a survey of 5,000 adult Internet users, which concluded in April and show that online consumers want providers to offer more than just passwords to protect online accounts, and that concerns about a lack of security may be hampering the growth of online commerce, according to Avivah Litan, a vice president and research director at Gartner.

By Paul Roberts at Info World.

[ Read more ]




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