How to get help with patch problems
Patching software is an unfortunate fact of life. Month after month, I tell you about the most important fixes you need for Windows or other Microsoft products. We all know that these updates are necessary, but unfortunately they can also cause problems of their own. So when you run into patch trouble, where should you go for help?
If you're still covered by the manufacturer's software warranty, your first call should be to your PC maker. But if the misbehaving Microsoft software is something you bought separately, call Microsoft.
By Stuart J. Johnston at PC World.
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