Blaming users for virus chaos?

Wednesday, 7 July 2004, 4:09 AM EST

The common rallying cry heard around IT Security departments is the need for more security awareness training for corporate users.

This cry seems to resurface every time a new email-borne virus comes out that dupes our users into clicking on an attachment and infecting their PCs. The IT security team invariably finds itself shocked that users could be so easily fooled into clicking on that attachment. They're blaming users for not knowing any better.

But is it really (or only) users who are at fault? I say that there's plenty of blame to go around. And more awareness training will not fix the problem. Oh, I think user awareness training is a good thing, but let's be realistic about what we can reasonably expect it to accomplish.

By Kenneth van Wyk at Datamation.

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