"Within a business, IT can increase productivity by allowing remote users, such as field employees and others who are out at meetings or travelling on business, to access email, office applications and databases. This in turn allows them to provide customers and partners with up-to-date pricing, inventory and order information," Nick Black, Systems Engineer at Citrix Systems SA, the local office of Citrix Systems, Inc., a global leader in application serving and portal software and services.

"However, as companies introduce tighter security controls, users are expected to remember and be responsible for more and more passwords. Eventually, the effect of too many passwords is either a drop in productivity, as people avoid using applications for which they require unique passwords; or a reduction in security, as people tend to start writing passwords down," he points out.

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