Just like pornography, spam is difficult to define but you certainly know it when you see it. Unfortunately most of us are seeing more and more of it each day, despite the growing use of anti-spam measures at the desktop, server and ISP levels.
The neatest description of spam is "unsolicited bulk commercial email" but the definition of unsolicited varies for everyone. As they say, one man's spam is another man's steak.
Without a solid definition of spam, filtering out 100 per cent of junk email while letting through every legitimate email is virtually impossible. As such, anti-spam solutions should offer users the ability to examine a list of blocked emails to check for legitimate emails, known as "false positives".
By Adam Turner at The Age.
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