Outsourcing: danger to privacy

Friday, 20 February 2004, 3:40 PM EST

Democratic Sen. Dianne Feinstein warned the chief executives of banks and credit companies this week that she would crack down on them if they didn't take steps to protect their customers' private data, such as medical and financial information, which is increasingly being handled by clerks working abroad.

In a letter to the CEOs of Citigroup, Bank of America, Equifax and TransUnion, Feinstein (D-California) said she might introduce federal legislation to protect the personal data of Americans if the companies don't establish safeguards.

"In my view, American companies which are outsourcing consumer data to foreign countries must assume responsibility for the data," Feinstein wrote.

All of the recipients of Feinstein's letter already have outsourced clerical services, or have stated their intent to do so.

By Kim Zetter at Wired.

[ Read more ]




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