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EarthLink's passwords are naked
Passwords are Internet users' best defense against online-identity theft. So why is EarthLink exposing customer passwords to tech support staffers?
In a break from industry practice, EarthLink, the nation's fourth-largest Internet service, is allowing its support employees to have full access to the passwords of its 4.9 million subscribers.
According to EarthLink spokeswoman Carla Shaw, EarthLink service agents are permitted to view customer passwords in order to expedite the handling of one of the ISP's top support issues: forgotten passwords.
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Spotlight
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Posted on 21 May 2013. | Once a novelty, nowadays many cloud storage services are fighting for their piece of the market in the virtual world. Mega offers 50GB of free space with great pricing on Pro accounts.
The CSO perspective on healthcare security and compliance
Posted on 20 May 2013. | Randall Gamby is the CSO of the Medicaid Information Service Center of New York. In this interview he discusses healthcare security and compliance challenges and offers a variety of tips.
Cyber espionage campaign uses professionally-made malware
Posted on 20 May 2013. | A massive cyber espionage campaign has been hitting government ministries, IT companies, academic research institutions, and more.
Ransomware adds password stealing to its arsenal
Posted on 17 May 2013. | Microsoft researchers are warning about a new variant of the well-known Reveton ransomware doing rounds.
IT security jobs: What's in demand and how to meet it
Posted on 15 May 2013. | Let's say you want a career in information security, where do you start? What credentials do you need? What are employers looking for? Read on to find some answers.
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