About 6:30 a.m., the nationally known Identity Theft Resource Center opens for business when Jay Foley steps from his living room into the cramped office carved out of the foyer of a modest Mira Mesa home.

Foley, co-director of the center, will begin sorting through e-mail that arrived overnight – if he gets the chance before the East Coast phone calls start.

By midmorning, the center's late shift will arrive in the form of Linda Foley – founder, co-director and spouse. Assisted by a part-time worker three or four days a week, and a network of volunteers across the country, the two will run one of the nation's top sources of assistance to victims of identity theft.

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• Review: Identity Theft (26 August 2003)