The new security risk of VoIP

Friday, 3 October 2003, 4:27 PM EST

They have their networks locked tight, their data hidden behind firewalls and their e-mail scanned by virus protection software. But too many IT managers and security officers overlook a crucial security risk: the telephone system. As voice over IP (VoIP) setups become more common within enterprises, the risk of compromise of phone services is on the rise.
"When it comes to telephone systems, we're so comfortable that when a security breach occurs, it's like being punched by someone you love -- you're just not expecting it," Jim Puchbauer, director of marketing at AltiGen Communications, told the E-Commerce Times.

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