Ian Kilpatrick, chairman of the Wick Hill Group, offers advice on finding effective solutions to deal with the management of staff email and web use.

Nobody likes to feel they're being watched or that their employer doesn't trust them. But, in some workplaces, every email written is scrutinised and employers check out every website visited.

Apart from the detrimental effect this has on employees, it is hugely expensive and a complete waste of time.

At the other end of the scale, some companies have no rules over email and take a similar attitude when it comes to the web. This puts both the company and its employees at risk.

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