The soft risks of social networking
Soft risks are always part of the equation of the return on investment for a product or piece of software. Soft risks are usually nebulous, incalculable costs that are not necessarily directly related to the function of the solution we are purchasing. These are often things like the potential for the vendor to survive a tougher economy, the investment in learning a new skill or programming language required in order to leverage the new technology solution, and the unknowable costs of integrating with the rest of the infrastructure.
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