The Federal Financial Institution Examinations Council mandated that banks lock down their online banking applications as of January 1 of this year. Most complied, and that has kept attorney Daniel Goldstein, who represents the National Federation of the Blind, extremely busy. "We are fielding an increasing number of complaints from blind people who had been very happily using their bank's Web services for years and are finding they can't any longer," Goldstein says. "We're going from accessibility to non-accessibility because of the security features."

At BTN.

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