I have been asked to investigate an employee who may be violating agency policy regarding computing resources. That sounds straightforward, but this situation has put into sharp relief the difficulty we have in a state agency when it comes to monitoring employees.

I worked for years in the private sector, where things were cut and dried. If IT security got a request from personnel to investigate an employee’s in-house activities, we would do our thing and gather reams of data that we could turn over to personnel. Usually, the employee ended up being escorted from the building shortly thereafter.

At Computerworld.

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