Banks making big IT systems changes
With all the new challenges banks now face, one of the oldest and biggest still remains: competition. And that competition goes far beyond a bank's typical rivals. Even retailers like Wal-Mart are getting into financial services, offering basic banking to their shoppers.
To address this new tide of competition, banks are looking for novel ways to retain and attract customers. But cosmetic enhancements and branch renovations can only go so far.
At CIO Today.
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