AV software now a subscription situation
It took Michael Kelly just minutes to buy McAfee Inc.'s software. But getting the antivirus vendor to stop charging his credit card was another matter altogether.
McAfee is on the vanguard of a new trend in the security software industry: selling software as a service that is automatically billed each year. McAfee began automatically renewing customers in 2001, but over the past year the practice has become much more common, as Symantec Corp. and Microsoft Corp., with its new Windows Live OneCare products, have adopted the automatic renewals.
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