Online banking, a service that has spared consumers a trip to the branch and given them access to accounts with a few keystrokes, is about to become more complicated.

Banks are rolling out security programs to better identify online customers after federal regulators, alarmed by the rising incidence and sophistication of identity theft, imposed a year-end deadline. Many banks are trying to balance security with convenience, while grappling with costs and technological challenges.

At The Baltimore Sun.

[ Read more ]