Scammers have begun using the telephone to harvest data for use in identity theft and credit card fraud, and VoIP is making it easier for them to cover their tracks.

Websense Security Labs, San Diego, in June reported a scam that targeted customers of Santa Barbara Bank & Trust with an e-mail alerting them to a supposed problem with their account. Instead of directing them to click on a link, the e-mail listed a phone number for customers to call to verify their identity.

At CRN.

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