The security implications of outsourcing

Wednesday, 17 May 2006, 12:47 AM EST

Concerns about data security and the qualifications of India's 350,000 call-center workers are starting to mount. According to John C. McCarthy, vice president for research at Forrester, some outsourcing providers forgo background checks of employees and even help applicants dress up their resumes.

At Sci-Tech Today.

[ Read more ]




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