Barclays denies online confusion

Thursday, 30 March 2006, 1:11 AM EST

Barclays Bank customers have complained they can no longer set up new payments through the website.

Barclays' call centre is telling customers that an increase in fraud, especially phishing, has forced them to stop customers setting up payments to new people - existing standing orders are not affected. Customers are advised to make payment by cheque. Call centre staff say the service is being "revamped".

At The Register.

[ Read more ]




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