A guide to negotiating and assuring cloud services
by Mike Small - Senior Analyst at KuppingerCole - Wednesday, 17 April 2013.
8. Require independent certification of your CSP

Independent certification is the best way to assure the claims made by a CSP. However, it is important to properly understand that what is certified is relevant to your needs. ISO/IEC 27001:2005 remains a key information security standard (although a new standard for cloud services is being developed). Although they are not specifically focussed on cloud, the recent standards for SOC reports (service organization control reports) are very relevant.

9. Trust but verify

Using the cloud inherently involves an element of trust between the consumer and the provider of the cloud service. However, this trust must not be unconditional and it is vital to ensure that the trust can be verified.

Spotlight

What IT skills are in demand?

IT security tops the list of skills that teams need most, and one out of five reported having difficulty finding skilled talent for cloud initiatives. Companies are also looking for pros who have skills in network engineering, systems engineering, IT architecture and network operations.


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